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Custom Software Development

Bespoke web, mobile and enterprise systems for government, banks and NGOs in Ethiopia, built, run and supported by one team since 2010.
Overview
Services

A Custom Software Development Company in Ethiopia for Every Industry

360Ground is a custom software development company in Addis Ababa that designs, engineers, supports and evolves bespoke web, mobile and enterprise software. Whether you are refining an existing system or starting fresh, we turn your ideas into tailored solutions. Since 2010 we have served small, mid-sized and large enterprises, software product companies, government bodies and NGOs in retail, banking, manufacturing, healthcare and other industries. Our work includes an HR ERP for the Ethiopian Red Cross covering 2,000+ employees across 11 regional offices, DStv Ethiopia’s queue management system, the ESS/INSA applicant tracking system and an offline-ready diagnosis app for Addis Ababa University.
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Top Organizations Trust 360Ground

USAID logo
Fana
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Ministry of Health Ethiopia logo
Awash Bank logo
Ethiopian Human Rights Commission logo

Here are Some of the Specific Services We Offer

Custom Software & Solution Design

Bespoke software designed around your workflows, approvals and reporting, from discovery and UI/UX to architecture, so the system fits your unique business needs rather than a boxed product.

Enterprise Apps & Legacy Modernisation

Scalable enterprise applications and software products, plus legacy upgrades and API integration with your ERP, SMS or payment systems, like the Red Cross platform spanning 11 regions.

Offline-First Systems for Field Teams

Mobile and web apps that work offline and sync when a connection returns, with SMS fallback, as built for Addis Ababa University and KNCV's TB specimen referral system.

Queue & Applicant Tracking Systems

Queue management with real-time dashboards, feedback collection and mobile app support, as delivered for DStv Ethiopia, and secure applicant tracking for public-sector recruitment, as built for ESS/INSA.

Testing & Quality Assurance

Application-specific functional, performance and security testing throughout development, so every release is reliable and robust before it reaches your users.

Maintenance, Support & Consulting

Full-cycle application management from planning and deployment to updates, proactive maintenance, agreed support levels and expert technology consulting, including 24/7 support on MInT's mGovernment platform.

Case Studies

Every project is a journey, and we measure success by the results our clients achieve. From MVPs that disrupt industries to enterprise solutions that scale globally, these stories show how we transform ideas into market-leading solutions.

Streamlining Humanitarian Aid with a Custom ERP for the Ethiopian Red Cross

Client

Ethiopian Red Cross
View Project

DSTV Ethiopia Transforming Customer Flow with Smart Queue Management

Client

DStv Ethiopia logo
View Project

Modernizing Public Sector Recruitment: The ESS/INSA Applicant Tracking System

Client

View Project

Empowering Government and Public Communication through Ethiopia’s National SMS Gateway

Client

View Project

Questions? Answers.

How much does custom software development cost in Ethiopia?

The cost depends on scope, so we price after a short discovery phase rather than guessing. The main drivers are the number of user types and workflows, platforms (web, Android, iOS), integrations with banks, SMS or your ERP, security and hosting requirements, data migration, and the level of support after launch. Local clients are quoted in birr (ETB), usually as a fixed price paid by milestone. Request a scoped estimate and we will send a costed, phase-by-phase proposal.
It depends on scope and on how quickly decisions and data are available. A focused system with a few modules can often go live in a few months, while national platforms and multi-office systems take longer and are released in phases. We start with discovery and design, then build in short sprints with regular demos, so you see working software early. Your proposal includes a timeline for each phase, from design to handover and support.
Choose off-the-shelf software when your process is standard, such as accounting or payroll, and custom software when your workflow, approvals or reporting are what make you different. Many organisations combine both. Because 360Ground also implements Odoo, ERPNext and Microsoft Dynamics 365, we have no reason to push a bespoke build: we recommend what fits, then build custom modules or integrations only where a packaged system falls short.
Yes. We regularly prepare expressions of interest and technical and financial proposals for NGOs, international organisations and government bodies, with team CVs, methodology, work plans and references. Clients include the Ethiopian Red Cross Society, for which we built a bespoke HR and operations ERP across 11 regional offices, KNCV and the Ministry of Health, and international organisations such as the ILO, UNICEF, GIZ and the World Bank. For government work we are ‘INSA — Accredited for government technology delivery’.
You own the source code and intellectual property of the system you pay for, as set out in the contract, and we hand over code, documentation and credentials. Hosting is your choice: on your own servers, in an Ethiopian data centre, or on a cloud platform where the law allows. We design hosting around the Personal Data Protection Proclamation No. 1321/2024 and any sector rules, and we can host and maintain the system for you under a support agreement.
Yes. We design for Ethiopian field conditions. The Alzheimer’s diagnosis app we built for Addis Ababa University College of Health Sciences works offline and syncs with the server when a connection returns. For KNCV and the Ministry of Health we built a specimen referral system that uses offline SMS alongside mobile and web apps to track TB samples. Offline storage, background sync and SMS fallback are planned from the start, not added later.