Contact US
Contact US
Menu

Enterprise Software Development in Ethiopia

MIS, KPI platforms and approval workflows for government, banks and NGOs, integrated with the ERP you already run.
Overview
Services

Enterprise Application Development for Processes ERP Doesn't Cover

360Ground builds enterprise software in Ethiopia for the processes an off-the-shelf ERP does not cover: management information systems, strategy and KPI platforms, multi-level approval workflows and case management. Our systems run ATI’s national strategy platform, the Ethiopian Red Cross Society’s HR operation for 2,000+ employees across 11 regional and 34 zonal offices, and the national e-complaint platform. Because our own engineers write the core, we extend the system rather than asking you to change your process. Every system has role-based access and audit logs, integrates with your existing ERP, and is delivered by a team that is INSA — Accredited for government technology delivery.
Let’s Talk Solutions
Enterprise Software Development in Ethiopia – overview

Top Organizations Trust 360Ground

DStv Ethiopia logo
Awash Bank logo
zemen bank Web Design & Development
Amole logo
Ethiopian Securities Exchange
Ministry of Health Ethiopia logo

Here are Some of the Specific Services We Offer

Management Information Systems (MIS)

MIS development for ministries, agencies and NGOs, from offline field data collection through validation to headquarters dashboards and a public portal, as in the ESS and WFP market information system.

Strategy, KPI & Performance Platforms

Cascading strategy, programme, project and task KPIs with weighted scorecards and real-time executive dashboards, built on Clean Architecture and Domain-Driven Design, as delivered for ATI.

Workflow & Multi-Level Approval Automation

Paper-based requests and sign-offs moved online: transfers, promotions and approvals routed through multi-level digital chains with business rules, notifications and a full audit trail.

Case, Complaint & Grievance Management

Case systems with unique case IDs, SLA-driven workflows, escalation and oversight dashboards, like the national e-complaint and appeal platform built for the Civil Service Commission and MInT.

NGO & Donor Reporting Systems

HR, programme and operations systems for NGOs with role-based access, audit logs and live donor-ready reporting, rolled out across regional and zonal offices as for the Ethiopian Red Cross.

ERP Integration & Secure Government Systems

Enterprise systems that connect securely to your ERP, national systems and SMS, with role-based access and audit logs, delivered to INSA-accredited government standards and hosted where you choose.

Case Studies

Every project is a journey, and we measure success by the results our clients achieve. From MVPs that disrupt industries to enterprise solutions that scale globally, these stories show how we transform ideas into market-leading solutions.

Transforming Agriculture with ATI’s Project Management Platform

Client

View Project

Streamlining Humanitarian Aid with a Custom ERP for the Ethiopian Red Cross

Client

Ethiopian Red Cross
View Project

Amplifying Citizen Voices with an Expanded National E-Complaint Platform

Client

Federal Civil Service Commission
View Project

Sustaining Ethiopia’s Resources: An Integrated MIS & Data Lake

Client

View Project

Questions? Answers.

What is enterprise application development?

Enterprise application development is the design and build of large, multi-user software that runs an organisation’s core processes, such as planning and performance, approvals, case handling, HR or data collection. Unlike a small app, it must handle many roles and offices, enforce permissions, keep audit logs and connect to other systems like ERP, SMS and national registries. 360Ground builds these systems for Ethiopian ministries, agencies, NGOs and companies, then hosts, supports and extends them as the organisation changes.
Common examples are ERP, CRM, HR and payroll systems, management information systems, performance and KPI platforms, document and records management, and case or complaint management. Examples 360Ground has built include ATI’s Integrated Management Platform for national strategy and KPIs, a bespoke humanitarian ERP for the Ethiopian Red Cross Society, the national e-complaint and appeal platform for federal institutions, and the Ministry of Agriculture’s INR-MIS, which brings 14+ legacy systems into one platform.
Extend your ERP when the process is standard, such as accounting, procurement or payroll. Build a custom enterprise system when the workflow, approval chain or reporting is specific to your mandate, such as national KPI cascades, citizen complaints or donor reporting. Many institutions do both. Because 360Ground also implements Odoo, ERPNext and Microsoft Dynamics 365, we have no reason to push a bespoke build: we recommend what fits and integrate the custom system with your ERP, as we did for ATI.
Security is designed in from the start: role-based access so each user sees only what their role allows, full audit logs, encrypted connections, secure integration with ERP and national systems, and testing before go-live. Hosting can be on your own servers, in an Ethiopian data centre or on a cloud platform where the law allows, planned around the Personal Data Protection Proclamation No. 1321/2024. For public-sector work, 360Ground is INSA — Accredited for government technology delivery.
We plan for Ethiopian connectivity from the first design. Field and branch users can work offline and sync when a connection returns, as with the ESS and WFP market information system, whose agents collect price data offline across regions. Rollout is phased, starting with a pilot office, then regions, with training for each group. For the Ethiopian Red Cross Society, the same system now gives real-time, consistent access across 11 regional and 34 zonal offices.
We start by mapping the current process with the people who run it: forms, approval steps, exceptions and reports. We then design digital forms and multi-level approval chains, decide which records to migrate, and test the workflow with real users before launch. Staff are trained and supported through the switch. The Ethiopian Red Cross Society moved paper-based HR processes to digital approval chains this way, and federal grievance handling moved from paper files to the national e-complaint platform.