Managing a complex, nationwide humanitarian operation with fragmented, manual processes that slowed down response times and created significant administrative overhead
An integrated, enterprise-grade Humanitarian ERP system to unify and automate all core human capital and operational management functions.
2,000+ employees managed across 11 Regional and 34 Zonal Offices. Unified national operations, providing a single source of truth for the entire organization. Accelerated emergency response through rapid, data-driven staff deployment and management.
The Ethiopian Red Cross Society (ERCS), established in 1935, is one of Ethiopia’s oldest and most vital humanitarian organizations. With a mandate to provide disaster and conflict-affected people with lifesaving assistance, their operational effectiveness is paramount.
However, their internal systems were struggling to keep pace with the scale and complexity of their mission. Managing over 2,000 employees across 11 regional offices and dozens of zonal branches relied on manual, paper-based, and disconnected processes. This created an “administrative drag” that consumed valuable time and resources, especially during a crisis when speed is everything.
The vision was clear: ERCS needed to undergo a complete digital transformation. They required a single, unified system—a bespoke Enterprise Resource Planning (ERP) platform—to manage their most critical resource: their people. This system would centralize all core HR and operational functions, enabling ERCS to operate with the efficiency and accountability of a modern, international organization.
360Ground was selected to architect and deliver this mission-critical Humanitarian ERP.
Building an ERP for a humanitarian organization like ERCS is fundamentally different from a standard corporate implementation. The system must be resilient, secure, and function seamlessly across diverse and often challenging environments.
360Ground delivered a custom Humanitarian ERP with a powerful HCM core tailored to ERCS’s unique needs.
The ERP digitized all key personnel workflows to improve speed, transparency, and accountability.
Built for humanitarian environments, the system ensures secure, compliant, and real-time access organization-wide.
Every project is a journey, and we measure success by the results our clients achieve. From MVPs that disrupt industries to enterprise solutions that scale globally, these stories show how we transform ideas into market-leading solutions.
