A Nation's Health Shield: The COVID-19 Rapid Response System for MINT

Delivering a cross-platform mobile app and citizen portal for the MasterCard Foundation and Ministry of Innovation for national case data collection and help desk integration.
Client

A Nation’s Digital Infrastructure for Crisis Communication & Rapid Response

The Challange

Scattered data, slow updates, and limited public access during outbreaks.

Our Solution

A multilingual portal with case tracking and DHIS2 integration to power nationwide outbreak response and communication.

The Impact

Faster Response. Informed Citizens. Future Ready.
Improved outbreak visibility, multi-channel reporting, and scalable infrastructure for future crises.

The Vision: A Unified Platform for Public Health Emergencies

To centralize, streamline, and rapidly disseminate government interventions in response to national health outbreaks—including COVID-19, Monkeypox, and Cholera—via a single public portal. The goal: provide accurate, real-time public health data and crisis updates across federal and regional levels in 7+ languages.

The Challenge: Fragmented Communication During National Crises

Before the portal, health emergency data was scattered across agencies, lacked real-time access, and wasn’t standardized or available in local languages. This hindered government coordination, delayed citizen awareness, and weakened national preparedness and response efforts.

Our Solution: A Three-Part Digital Health Infrastructure

A Centralized Public Health Emergency Portal

360Ground developed a national-level, citizen-facing web platform with:

  • Multilingual content in 7 local languages
  • Scalable architecture with built-in SEO and analytics
  • Robust CMS for managing news, documents, media, and emergency updates
  • Role-based content publishing and workflow management

Built a flexible case management system that supports:

  • Multi-device data entry (Android, Java phones, web, SMS)
  • Real-time dashboards, pivot tables, and charts
  • Metadata management and RESTful API exposure
  • End-to-end analytics and visualization for decision-makers

Connected the platform to critical national systems:

  • Integrated with MoH DHIS2 for live outbreak reporting
  • Included GIS for map-based disease tracking and regional insights
  • Embedded social media tools and communication pipelines for public outreach

The Impact: National Readiness, Informed Citizens, and Scalable Infrastructure

The platform is now Ethiopia’s go-to digital source for public health emergency data and announcements—used by health workers, media, policymakers, and citizens alike.
  • Delivered real-time outbreak data and updates in 7 languages
  • Enhanced coordination across MInT, MoH, EPHI, and telecom sectors
  • Enabled nationwide COVID-19 case reporting via mobile & web
  • Established a reusable model for future public health crises

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