Revolutionizing Retail with Dashen Bank's Amole Mobile POS

Powering over 4 million users with a cross-platform mPOS app for Moneta Technologies, featuring Big Data processing and offline SMS capabilities.
Client

At a Glance The Amole POS Ecosystem by the Numbers

The Challange

Fragmented, cash-heavy economy. High cost of traditional POS hardware for merchants and complex transaction systems within bank branches.

Our Solution

A unified, dual-fronted payment ecosystem: A mobile POS (mPOS) app for merchants and a web-based POS platform for all 400+ Dashen Bank branches.

The Impact

100+ Billion ETB Processed 3.5+ Million Registered Customers & Merchants 400+ Bank Branches Fully Equipped

The Vision: A Single, Unified Payment Platform for an Entire Nation

Dashen Bank, a leader in Ethiopia’s digital banking space, faced a dual challenge in its mission to accelerate a cashless economy. First, how to empower millions of small and medium-sized merchants to accept digital payments without the burden of expensive hardware. Second, how to streamline and modernize payment acceptance within its own extensive branch network.

The vision was not just to create another payment app, but to build a cohesive, national payment ecosystem. A single, powerful backend that could serve two distinct but interconnected frontends: an agile mobile POS for merchants on the street, and a robust web-based POS for tellers in branches.

Dashen Bank chose 360Ground as its strategic technology partner to architect, build, and deploy this ambitious, enterprise-grade platform.

The Challenge: Engineering a Platform for Ubiquity and Trust

Building the Amole POS ecosystem demanded a solution that could operate at a national scale, catering to vastly different user environments while maintaining perfect unity on the backend.

  • The Dual-Frontend Imperative
  • Absolute Centralization and Reconciliation
  • Enterprise-Grade Scalability
  • Security at Scale
  • Inclusive User Experience

Our Solution: A Unified Ecosystem for Mobile and Branch

A Dual-Frontend Architecture for Ubiquitous Access

360Ground designed a single backend powering two purpose-built frontends:

  • Amole mPOS App for merchants, turning any smartphone into a secure payment terminal.

  • Web-Based POS for Dashen Bank branches, optimized for teller workflows and high transaction volume.
    Both platforms ensure seamless performance, consistent UX, and centralized data integrity.

The backend was built to be the single source of truth, ensuring all transactions, users, and devices operate under a unified logic.

  • Fully centralized reconciliation and transaction handling.

  • Designed for enterprise-scale performance (100+ billion ETB processed, 3.5+ million users).

  • End-to-end security, including Mifare chip-based authorizations for sensitive actions.

Built for Ethiopia’s diverse economy and geography:

  • Multilingual UI in five local languages.

  • Field agent tools to register new merchants on the go.

  • Self-service merchant dashboards for real-time sales insights.

  • Enables low-cost, wide adoption—bringing thousands of new merchants into the digital economy.

Results and Impact: A National Transformation

The Amole POS ecosystem, engineered and delivered by 360Ground, has fundamentally reshaped Ethiopia’s payment landscape and become a cornerstone of Dashen Bank’s operations. The results speak for themselves:
  • Unprecedented Financial Throughput The platform has securely processed over 100 Billion ETB, demonstrating its robustness and the market’s trust.
  • Nationwide Operational Backbone Successfully deployed in 100% of Dashen Bank’s 400+ branches, it is now an essential tool for daily banking operations.
  • Massive Ecosystem Growth The platform serves a thriving digital community of over 3.5 million registered customers and merchants who rely on it for their daily transactions.
  • True Financial Inclusion By creating a low-cost entry point, Amole POS has brought hundreds of thousands of merchants into the digital economy, fostering growth and transparency.
  • Cemented Market Leadership This project solidified Dashen Bank’s dominance as Ethiopia’s leading digital banking innovator, with an infrastructure that is years ahead of the competition.

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