MOENCO Appointment and Ecommerce Design and development

Custom apps that make it easy for customers to schedule repairs and purchase products online.

Client

Moenco

Summary

Project Overview

360Ground (Eldix IT Technology PLC) partnered with MOENCO (Motor and Engineering Company of Ethiopia) to build a cross-platform mobile application that modernizes automotive service booking and parts ordering. The solution was designed to enhance customer experience, streamline operations, and bring digital transformation to MOENCO’s nationwide operations.

Technologies

Services Provided

The WHY

Project Challenge & Vision

MOENCO sought a centralized mobile solution to modernize and unify its customer engagement across vehicle servicing, parts ordering, and vehicle record management. The primary challenge was to build a secure, scalable, and intuitive application that could seamlessly integrate these diverse functions while supporting multiple payment gateways and ensuring operational consistency across its nationwide network. The vision was to replace fragmented service channels with a unified, digital-first experience—empowering both customers and operational staff with real-time booking capabilities, inventory visibility, and streamlined customer relationship management.

The solution

360Ground’s Solution

360Ground developed a full-featured mobile eCommerce and service booking application tailored to MOENCO’s requirements. The solution was delivered using cross-platform technology and integrated with MOENCO’s internal operations to ensure consistency and data reliability.
  • Customer Profile Management: Centralized customer database for personalized service.

  • Parts Sales & Inventory Tracking: Real-time inventory visibility and order processing.

  • Service Booking Module: Calendar-based service scheduling with booking history.

  • Product Listings & Categories: Organized product catalog with detailed part information.

  • Shopping Cart & Checkout: Full eCommerce workflow from cart to order confirmation.

  • Multi-Payment Gateway: Integrated with major Ethiopian banks for flexible payments.

  • Reminders & Notifications: Automated service reminders and order updates.

  • Vehicle Information System: Track multiple vehicles per user with maintenance logs.

  • Comprehensive Admin Reporting: Business intelligence tools for performance tracking.

  • Training & Support: Onboarding for both end-users and administrators.

  • App Deployment: Successfully published on Google Play Store and Apple App Store.

Whats delivered

Product Features

Offline-First Mobile App

eCommerce-Enabled Service App

MIS-Integrated Admin Dashboard

Multi-Payment Gateway Integration

Real-Time Notification System

Vehicle Information Management Module

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