360Ground Signs Strategic Agreement with Ministry of Innovation and Technology for mGovernment Platform Upgrade, Support, and Maintenance

Blog post

We are thrilled to announce that 360Ground has signed an official agreement with the Ministry of Innovation and Technology (MInT) for the Upgrade, Support, and Maintenance of the mGovernment Platform and Systems. This milestone project aligns with Ethiopia’s digital transformation goals, focusing on enhancing the delivery of government services through cutting-edge mobile solutions.

A Step Forward in Digital Government Services

The mGovernment Platform is a key initiative in the Ethiopian government’s ongoing efforts to leverage ICT for improved public service delivery. With over 23 mobile apps, including the Ethiopian Broadcasting Corporation (EBC) App, Federal Police App, and Ministry of Health App, the platform serves millions of citizens by providing critical services like water bill checks, student exam results, and currency rates in real time.

Project Objectives

The agreement focuses on two core areas:

  • Upgrade and Optimization: Enhancing the security, performance, and scalability of the existing platforms to ensure a seamless user experience.
  • 24/7 Support and Maintenance: Ensuring the uninterrupted availability of the platform through continuous monitoring, issue resolution, and system upgrades.
  • Why This Matters

As the world moves toward mobile-first digital services, ensuring the availability, scalability, and security of government platforms is more critical than ever. This project not only supports MInT’s vision of digital inclusivity but also empowers citizens by providing real-time access to essential government services, anywhere and anytime.

Our Commitment

At 360Ground, we bring over 10 years of experience in enterprise systems, custom software development, and eGovernment solutions. Our team will work closely with MInT to ensure that the mGovernment Platform meets the highest standards of security, efficiency, and user satisfaction. We are committed to making government services more accessible and easier to use for all Ethiopians.

Deliverables

The scope of this project includes

  • Conducting a support and maintenance needs assessment for the current systems.
  • Implementing solutions to enhance app availability and user experience.
  • Providing dedicated technical staff for each major platform, ensuring specialized support.
  • Offering training and mentoring for MInT staff to ensure the long-term success of the platform.
  • Developing new mobile apps and features as per future requests.

    Future-Proofing the mGovernment Platform

    Our focus will also include expanding the platform’s capabilities to accommodate new apps and services. By introducing scalable solutions and implementing robust security measures, we aim to future-proof Ethiopia’s digital government infrastructure.

    Join Us in this Digital Transformation Journey

    This collaboration between 360Ground and the Ministry of Innovation and Technology is a significant step toward building a more connected and efficient Ethiopia. We are excited to be part of the country’s journey toward digital transformation and are committed to delivering solutions that make a real difference.

    Stay tuned for more updates as we work to bring this project to life!

    For inquiries, please contact us at info@360ground.com 

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